Texting Training – Main Menu
Note: To provide you with the best possible experience, we recommend that you use a desktop computer to complete this training. Should you find the need to pause the training and return later, make sure to resume on the same device. Finally, this training makes use of web browser cookies. If these are cleared from your web browser, you will need to repeat the training from the beginning.
- Welcome to MoveOn
What is the MoveOn Text Team?
- MoveOn Text Team Shared Commitments
Review our shared values.
- Texting Tools Overview
Say hi to our three main tools: Slack, the Texting Action Guide, and Spoke.
- Using Slack
Team members and leaders use Slack to communicate with each other.
- Learning about the Current Campaign
We use the #important_announcements channel in Slack and the Texting Action Guide to get all the information we need about what we are doing each day.
- Sending Initial Texts
Team members use Spoke to rapidly send out texts.
- Responding to Replies, Part 1
Use Spoke and consult the Texting Action Guide to respond appropriately to text replies.
Part 1: Hot buttons, Opt Outs, Skips
- Responding to Replies, Part 2
Use Spoke and consult the Texting Action Guide to respond appropriately to text replies.
Part 2: The All Responses Menu
- Seeking Assistance
Use the #shift_support channel in Slack to get help.
- Knowledge Check
Confirm that you know everything you need to start texting!